Everything about how we collect, store, and protect the information you share with Khelo is explained right here. Read our Privacy Policy to understand why millions of Bangladeshis trust Khelo.
Your personal data is never sold to third parties. Khelo uses your information solely to improve services and maintain security.
Our Commitment
We believe transparency is the foundation of trust. That is why our Privacy Policy is straightforward, clear, and genuinely user-friendly.
Khelo collects only the information strictly necessary to provide its services. We do not ask for anything extra or irrelevant.
Your name, phone number, or any other personal data is never sold or leased to third parties — under any circumstances.
All your data is secured with 256-bit SSL encryption. No one can intercept it in transit.
We use cookies to improve your experience, but you can manage or delete them from your browser at any time.
You may request the deletion of all your personal data at any time. We will process the request within a reasonable timeframe.
Our Privacy Policy is written in plain, accessible language so every user can understand exactly what we do with their data.
This Privacy Policy is governed by Khelo (khelo.bio) governs how your information is managed on the platform. By continuing to use the site, you agree to this policy.
We collect certain personal information when you register and use Khelo's services. Without this information, we cannot provide a safe and quality experience. We always aim to collect as little data as possible.
| Data Type | What is collected | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the Time of Registration |
| Financial information | BKash/Nagad number, transaction records | Deposits & Withdrawals |
| Technical Information | IP address, device information, browser | During site visits |
| Usage Information | Game History, Bet Records, Login Time | While Using the Platform |
Khelo does not collect any information beyond what is listed above. We never collect your religion, political views, or other sensitive personal details.
Khelo uses your data only for specific, legitimate purposes. Every piece of information we collect has a clear reason behind it — and that reason is always in your interest.
We never share your data with third parties for advertising purposes. Data use is kept internal to Khelo and only authorized staff can access it when needed.
Khelo never sells your personal data to third parties. In certain circumstances, limited information may be shared, as detailed below.
If any third party uses your data in violation of their agreement with Khelo, Khelo reserves the right to terminate that relationship and will notify you accordingly.
The Khelo website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.
Khelo does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | Up to 7 years (as required by law) |
| Game History | 2 years after account closure |
| Cookies & Log Files | 90 days to 1 year |
| KYC documents | 5 years after account closure |
Once the retention period ends, data is securely deleted or anonymized. Some data may be retained longer where required by law.
As a Khelo account holder, you enjoy the following rights. To exercise any of them, please contact our support team.
You have the right to know what information we hold about you and to receive a copy of it.
You may request corrections to inaccurate or outdated information at any time.
You may request the deletion of your personal data, provided there is no legal obligation requiring us to retain it.
You may object to your data being used for marketing communications or any other specific purpose.
You may request an export of your data in a standard, portable format.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Khelo is intended solely for users aged 18 and above. We do not knowingly collect data from minors.
If we discover that an account has been created by someone under 18, that account and all associated data will be deleted immediately. If a parent or guardian becomes aware of their child's account, please contact us directly.
Khelo places strong emphasis on age verification to ensure responsible gaming. Age is verified at registration and before the first withdrawal.
Khelo follows industry-leading standards to protect your data. Our security framework is multi-layered and continuously updated.
Even with all these protections in place, no system is 100% secure. We strongly advise you to keep your password strong and never share it with anyone.
Khelo may update this Privacy Policy from time to time. When changes are made, the revision date at the top of the page will be updated.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection team.
To request deletion, correction, or export of your data, use your registered mobile number or email to verify your account.
Find answers to frequently asked questions about our Privacy Policy here.
Get Started Now
You have read our Privacy Policy. Now register with Khelo and enjoy gaming in a completely secure environment.
By registering, you agree to Khelo's Privacy Policy and Terms & Conditions.